Terms and conditions

Terms & Conditions

Last Updated: 05/06/2026

Welcome to NONbranded. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

NONbranded ("we", "our", "us") operates this website and sells hair extension products directly to customers.

Contact details:

Email: [email protected]

2. Eligibility

By using this website and placing an order, you confirm that:

- You are at least 18 years old or have permission from a parent or guardian.

- The information you provide is accurate and complete.

- You are legally capable of entering into a binding agreement.

3. Products

We make every effort to accurately display product descriptions, images, colours, textures, and specifications.

Due to differences in screen settings, lighting, and natural product variation, slight differences may occur between product images and the products received.

All product measurements are approximate.

4. Pricing

All prices displayed on our website are shown in GBP (£).

We reserve the right to update prices at any time without prior notice.

The price charged will be the price displayed at checkout at the time your order is placed.

5. Orders

Once an order has been placed, you will receive an order confirmation email.

Acceptance of your order occurs when we dispatch your products.

We reserve the right to:

- Refuse any order

- Cancel orders suspected of fraud

- Limit quantities purchased

If an order is cancelled after payment has been taken, a full refund will be issued.

6. Payment

Payments are processed securely through trusted third-party payment providers.

We do not store your full payment card details.

Orders will not be processed until payment has been successfully received.

7. Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

- Courier services

- Customs clearance

- Weather conditions

- Events beyond our reasonable control

Risk in the products passes to you upon delivery.

8. Returns & Refunds

Please refer to our Returns & Refund Policy for full details.

For hygiene reasons, hair extensions may only be returned if they remain unused, unworn, unaltered, and in their original packaging.

Products that have been installed, worn, cut, coloured, washed, or otherwise altered are not eligible for return.

We reserve the right to inspect returned items before issuing any refund.

9. Product Care

Customers are responsible for properly caring for their hair extensions.

Results may vary depending on:

- Installation method

- Maintenance routine

- Use of styling products

- Heat usage

- Chemical treatments

Improper care may affect the lifespan and appearance of the product.

10. Intellectual Property

All content on this website, including:

- Logos

- Branding

- Images

- Product descriptions

- Graphics

- Website design

is the property of NONbranded and may not be copied, reproduced, or used without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, NONbranded shall not be liable for:

- Indirect losses

- Consequential losses

- Loss of profits

- Loss of business opportunities

Our total liability relating to any order shall not exceed the amount paid for the relevant products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

13. Website Availability

We do not guarantee that our website will always be available or free from interruptions.

We reserve the right to modify, suspend, or discontinue any part of the website without notice.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Any changes will be published on this page with an updated revision date.

Contact

NONbranded

Email: [email protected]